Current Status:

Web: Service running normally
Email: Service running normally
FTP: Service running normally

14 Sep 2008 Update 21:35
Email service restored after database resync

14 Sep 2008 Update 15:00
Server responding normally - services restored

14 Sep 2008 Update 13:28

Server failed to come up as expected after reboot - investigations continuing

14 Sep 2008 12:40

Temporary outage - unexpected
Fix expected within 20 minutes

---

03 Sep 2008 Update 18:30

Work completed - all services running as normal

03 Sep 2008 Update 18:25

Maintenance work now in progress

---

03 Sep 2008 Update 15:10

Maintenance work delayed - now expected sometime after 16:00 today

---- 

Notified: 02 Sep 2008
Fault description: datacentre power issue - unstable voltages detected
Planned fix: Engineers will gain entry to racks to determine whether the power bars simply need replacing, or if there is a more serious underlying fault.

Maintenance schedule:
Date: 03 Sep 2008
Time: from approx 12.00 (midday)
Services affected: email & web
Estimated outage period: 1 hour or less (depends upon severity determined upon inspection)

NOTE: No data loss should be experienced. Any emails sent by your customers during this downtime are unlikely to bounce (due to length of outage) and should reach you shortly after resumption of service

We apologise for the inconvenience caused by this work, and for the short notice.
We will endeavour to resume normal operations as soon as possible